// Policy
Terms of Service.
Last updated: July 6, 2026
Agreement
By accessing or using flow.com (the "Site"), you agree to these Terms of Service. If you don't agree, please don't use the Site.
Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from the Site. By placing an order, you represent that you meet this requirement.
Products and Pricing
We strive to display products and pricing accurately, but errors can occur. If we discover an error in the price of an item you've ordered, we'll contact you and give you the option to confirm at the corrected price or cancel. All prices are in USD unless stated otherwise. We reserve the right to modify or discontinue products at any time.
Orders and Payment
Placing an order is an offer to purchase; we accept your order when we send a confirmation email. We reserve the right to refuse or cancel orders for reasons including suspected fraud, inventory shortages, or pricing errors. Payment is processed at checkout by our third-party payment processor.
Shipping and Returns
Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Returns & Refunds Policy.
Intellectual Property
All content on the Site — including logos, product designs, photography, text, and code — is owned by FLOW or its licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our written permission.
User Conduct
You agree not to use the Site to violate any law, infringe rights, transmit malicious code, or interfere with the operation of the Site. We may suspend or terminate access for violations.
Disclaimers
The Site and products are provided "as is" without warranties of any kind, express or implied, except as required by law. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, FLOW will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in California.
Changes
We may update these Terms from time to time. Continued use of the Site after changes take effect constitutes acceptance.
Contact
Questions? Email hello@flow.com.
These terms were drafted with reference to standard e-commerce templates from the Shopify policy generator and consumer-protection guidance from the U.S. Federal Trade Commission. They are provided for informational purposes and do not constitute legal advice.
