Shipping.

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 12:00 PM PT will begin processing the next business day. You will receive a confirmation email with tracking once your order ships.

• Standard (3–7 business days): $6.95 flat rate. Free on orders over $75.
• Expedited (2–3 business days): $14.95.
• Overnight (1 business day): $29.95, order by 12:00 PM PT.

We ship worldwide. Rates and delivery estimates are calculated at checkout based on destination and weight. Delivery typically takes 7–21 business days depending on customs clearance in your country.

International customers are responsible for any duties, taxes, or import fees imposed by the destination country. These are collected by the carrier upon delivery.

Once your order ships, you'll receive an email with a tracking number. If you haven't received tracking within 3 business days of placing your order, contact us at hello@flow.com.

If your package is lost in transit or arrives damaged, contact us within 14 days of the shipping date at hello@flow.com with your order number and photos (for damage). We'll work with the carrier to resolve the issue or send a replacement.

We cannot modify an address once an order has shipped. If you need to change your address, contact us within 1 hour of placing your order. FLOW is not responsible for orders shipped to incorrectly entered addresses.

Questions about shipping? Email hello@flow.com.