Privacy.

FLOW ("we," "us," "our") operates this website and sells apparel and accessories. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

• Order information: name, email, shipping and billing address, phone number, and payment details (processed by our payment processor — we never store full card numbers).
• Account information: email and password if you create an account.
• Communications: messages you send through our contact form or by email.
• Usage data: IP address, browser type, pages viewed, and referring URL, collected automatically via cookies and similar technologies.

• Fulfill and ship your orders and provide customer support.
• Send transactional emails (order confirmations, shipping updates).
• Send marketing emails if you've subscribed (you can unsubscribe at any time).
• Detect and prevent fraud, and comply with legal obligations.
• Improve our website, products, and services.

We do not sell your personal information. We share it only with:

• Service providers who help us operate (payment processors, shipping carriers, email platforms, analytics).
• Legal authorities when required by law or to protect our rights.
• A successor entity in the event of a merger, acquisition, or asset sale.

We use cookies to keep you signed in, remember your cart, and understand how visitors use the site. You can disable cookies in your browser, but some features may not work correctly.

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain uses. Residents of the EU/UK (GDPR) and California (CCPA/CPRA) have specific rights outlined by law. To exercise a right, email hello@flow.com.

We keep order records for as long as needed to fulfill our legal, tax, and accounting obligations. Marketing subscribers can unsubscribe at any time; we retain unsubscribe records to honor your preference.

We use industry-standard safeguards (encryption in transit, access controls) to protect your data. No system is 100% secure, and we cannot guarantee absolute security.

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision.

Questions about this policy? Email hello@flow.com.